When processing a personnel action, CPPA should coordinate with which two entities to ensure pay accuracy?

• A. HR and DFAS
• B. Marketing and Sales
• C. Insurance Provider and Tax Authority
• D. Employee Union and Legal Department

Answer: (A)

Coordinating with HR and DFAS is essential because the pay outcome of a personnel action depends on accurate transfer of action details into payroll. HR maintains the official personnel data—such as job title, pay grade, salary, step, effective date, and any eligibility changes—so the correct pay adjustments are identified. DFAS runs the actual payroll, handling calculations, deductions, and funding. When both sides align, changes are implemented accurately and on time, preventing errors like incorrect retroactive pay, missed adjustments, or funding mischarges. Other options aren’t involved in processing personnel actions for pay accuracy—the Marketing/Sales team, Insurance Provider and Tax Authority, or Employee Union and Legal Department don’t directly ensure payroll correctness in this context.