How is direct deposit information maintained in a CPPA workflow?

• A. The service member provides bank data; CPPA updates the payroll system and verifies accuracy
• B. The bank provides the data directly to finance
• C. The payroll system is updated automatically without member input
• D. Direct deposit is not used

Answer: (A)

Direct deposit data is captured from the service member and entered into the payroll system, with verification to ensure accuracy. The service member provides their bank account and routing numbers, CPPA updates the payroll records with that information, and a verification step confirms the details are correct before funds are issued. This keeps the member in control of their banking information, ensures funds go to the right account, and protects privacy because banks do not automatically share account data with payroll. If banking details change, CPPA updates the payroll system and rechecks the information.